Shipping policy

Shipping Policy – AyucareX

Delivery Timeline
Once your order is confirmed, the product will be delivered to your address within 8–10 working days.

Important Delivery Instruction (Must Read)
When you receive the product, please make a clear unboxing and delivery video showing:

  • The sealed package

  • The product inside

  • Any damage (if present)

This video is mandatory and will be required for:

  • Future support

  • Replacement or issue resolution

  • Any order-related verification

No Video = Limited Support
If the delivery/unboxing video is not available, AyucareX may face difficulty in providing customer service support for:

  • Missing items

  • Damaged products

  • Wrong product issues

In such cases, complaints may not be accepted.

Why is the video important?
The video helps us:

  • Resolve your issue faster

  • Provide better service for your future orders

  • Protect both customer and brand from delivery disputes

For any shipping-related queries, please contact our customer support team.